Support

Questions about a scan, a purchase, or your account? Email us and a person will get back to you.

gradethefade.ai@gmail.com

Deleting your account

You can delete your account and all associated data from inside the app under Settings. Deletion removes your stored scans, your profile and your login. If you cannot reach the screen, email the address above and we will process it for you.

Purchases

Purchases are handled by the App Store. Refund requests go through Apple, but email us first if something did not unlock and we will sort it out.